Our Response to the Coronavirus (COVID-19) Crisis  

(303) 447-2282

Our Response to COVID-19

Here at Ecoscape Environmental Design, we understand the severity of the situation at hand and the effort our community is putting into stopping the spread of COVID-19 and variants.  As such, we want to make sure we are matching that commitment level and taking all necessary steps to do our part in reducing the impact.

Since landscape services are exempt under the State of Colorado’s decree for COVID-19 response measures, Ecoscape will continue to offer our design and build services. Our entire staff have been trained on the most current CDC protocols and are following the most current Boulder County Public Health guidelines. We’ve also created this FAQ to help clarify what working with Ecoscape Environmental Design will look like.

Please don’t hesitate to reach out if you still have unanswered questions. 

FAQs

Are you open?

Yes, we are open and accepting new design and build clients.

Contact us by phone at 303-447-2282, by email at Admin@EcoscapeDesign.com to get started, or fill out the ‘Contact Us’ form on our website.  We’ll get back to you shortly to discuss your scope of work, investment budget, and goals for the project.

What actions are you taking to keep me and my family safe?

The following steps are some of the biggest changes we have made in response to COVID-19:

  • Performing routine cleaning and disinfecting of equipment and commonly used surfaces, as well as strengthening cleaning efforts of at-risk areas.
  • Providing gloves, masks, and/or other appropriate personal protective equipment to our employees.
  • Advising employees who feel ill or show symptoms of COVID-19 to stay home from work.
  • Establish client/vendor communication via phone or email first.  If a site visit is needed, we will keep 6 ft between us. If we need to pick up materials from a vendor, we will pre-order and maintain a safe 6 ft distance.
  • Only one employee per truck or personal car, when going to a job site.  Trucks are assigned to employees to avoid cross-contamination by switching vehicles.

What about your staff?

Ecoscape’s office based staff are currently working from home, or staggering their work hours at the office, to avoid spreading the disease.  Designers are meeting with clients outside for a site visit have been instructed to strictly follow the CDC guidelines, by keeping a safe distance of 6 feet at all times.  Video conferencing may be an alternative to in-person meetings as well.

Ecoscape’s field staff are following the CDC guidelines by keeping a safe distance of 6 feet at all times when on a job site with other employees.  Field employees must wear personal protective equipment (PPE) in the form of: gloves, eye protection, and face masks in accoradance with the most current Boulder County Public Health guidelines.  Disinfecting multi-surface cleaner is available in each truck/trailer/job site, to use on equipment, tools, and surfaces needing frequent cleaning.

Clients are asked to communicate with their Ecoscape representative via email, phone, or by keeping a 6 ft distance outside, if at the homeowner’s property.

What are your current business hours?

Regular business hours M-F, 8am – 5pm.  Please schedule an appointment with your Ecoscape representative if there is need to come to the office.

How about online or phone payments?

Clients receiving invoices for design builds or snow plowing by email can use the secure payment link to pay by credit/debit card or ACH.

If for any reason, using the secure online payment portal is not an option, please call our Accounting Manager by phone at 303-447-2282 or by email:  Accounting@EcoscapeDesign.com

The grass will still grow, flowers will bloom, and our backyards are our best safe haven right now! 

Thank you for considering us for your landscape project.  By following best practices, we can make your outdoor space a source of well-being and comfort. 

Please call us at (303) 447-2282 with any questions.